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Order Information
Items that are not immediately available and custom orders require 8 to 12 weeks lead time depending on the order. Unforeseen delays due to production time, customs, etc. may extend the lead time.
Sahara Designs is not responsible for quantities ordered. Verify with your contractor before ordering since we cannot guarantee color matching from shipment to shipment.
Samples will vary in color, shape, size and texture from the actual order received. Any imperfections or shade variations are considered natural and add to the charm of handmade products.
It is important to inspect tile before it is installed. Installation is acceptance of the tile.
All custom orders are payable in full and in advance. A 50% deposit is required on non-custom or non-rush orders. All balances must be paid in full prior to delivery.
Rush orders are available and can be air freighted from Morocco . Production time may vary depending on the order. Customers are responsible for all inbound and outbound custom duty fees from and to the final destination. All air freighted rush orders must be paid in full and in advance.
Refer to Order Specifications below to determine the minimum amount required per order.
All delivery charges will be added to your order which will be determined by weight and distance.
All tile sales are final. No returns will be accepted due to the handmade nature of the product.
Order Specifications
For all Natural Terracotta Tiles: 10 square feet minimum per order
For Colored Glazed Ceramic Tiles:
1.25" X 1.25" 10 square feet minimum per order
2" X 2" 10 square feet minimum per order
4" X 4" 10 square feet minimum per order
2" X 6" 10 square feet minimum per order
For all Hand Painted Ceramic Tiles: 30 pieces minimum per order. For custom orders, 100 pieces minimum per order is required.
For all Mosaic Borders: 10 linear feet minimum per order. For custom orders, 50 linear feet minimum per order is required.
For all Chiseled Borders: 30 pieces minimum per order. For custom orders, 100 pieces minimum per order is required.
For all Mosaic Tiles: 10 square feet minimum per order. For custom orders, 50 square feet minimum per order is required.
For Encaustic Cement Tiles:
4" X 8" borders 10 linear feet minimum per order
6" X 8" borders 10 linear feet minimum per order
8" X 8" field tile 10 square feet minimum per order